Legal

Privacy Policy

Last updated: March 19, 2026

At ObsiLoom, your privacy is a priority. This policy explains what data we collect, how we use it, and your rights over it.

1. Information We Collect

We collect information you provide directly to us, including:

  • Contact Information — name, email address, phone number, and company name when you book a free audit, fill out a form, or get in touch with us.
  • Usage Data — pages visited, time spent on pages, referral source, browser type, and device information collected automatically via analytics tools.
  • Communications — messages, inquiries, and feedback you submit through our website or via email.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and deliver the services you request.
  • Send you relevant updates, newsletters, and promotional content (you may opt out at any time).
  • Improve and personalise our website and AI automation services.
  • Analyse site performance and user behaviour to enhance our offerings.
  • Comply with applicable legal obligations.

3. Sharing of Information

We do not sell or rent your personal information. We may share your data with:

  • Service Providers — trusted third-party vendors (e.g., CRM tools, email platforms, analytics services) who assist us in operating our business, bound by confidentiality agreements.
  • Legal Requirements — when required by law, court order, or governmental authority.
  • Business Transfers — in the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

4. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. These include analytics cookies (e.g., Google Analytics) and functionality cookies. You can control cookie preferences through your browser settings. Disabling cookies may affect some features of the site.

5. Data Retention

We retain your personal information only as long as necessary to fulfil the purposes outlined in this policy, or as required by law. When data is no longer needed, we securely delete or anonymise it.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your data ("right to be forgotten").
  • Withdraw consent for marketing communications at any time.
  • Lodge a complaint with a relevant data protection authority.

To exercise any of these rights, please contact us at ceo@obsiloom.app.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.

8. Security

We implement industry-standard security measures to protect your data from unauthorised access, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please reach out: